Privacy Policy

Introduction

collectmyelectricals.co.uk (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information that you provide to us when using our website, collectmyelectricals.co.uk (“Website”).

Consent

By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information We Collect

We may collect and process the following types of information about you:

Personal Identification Information

This includes your name, address, email address, phone number, and any other information you provide when creating an account.

Payment Information

When you make a purchase, we collect payment details such as your credit/debit card information and billing address.

Technical Data

We collect information about your device and how you interact with our Website, including your IP address, browser type, and operating system.

Usage Data

We collect information about how you use our Website, such as the pages you visit and the time spent on the site.

Cookies

We use cookies and similar tracking technologies to enhance your experience. For more information, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders

To process and fulfil your orders, including sending order confirmation emails and delivering products to you.

To Improve Our Website

To analyze how users interact with our Website and to improve its functionality and user experience.

To Communicate with You

To respond to your inquiries, provide customer support, and send you important updates and promotional offers.

To Process Payments

To process your payments securely and prevent fraudulent transactions.

To Comply with Legal Obligations

To comply with applicable laws and regulations.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, and delivering products. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

Access

You have the right to request access to the personal information we hold about you.

Correction

You have the right to request that we correct any inaccuracies in your personal information.

Deletion

You have the right to request that we delete your personal information, subject to certain legal exceptions.

Objection

You have the right to object to the processing of your personal information.

Portability

You have the right to request a copy of your personal information in a structured, machine-readable format. To exercise any of these rights, please contact us using the contact information provided below.

Cookies

Our Website uses cookies to enhance your experience and gather information about your use of the site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Our Head Office Address

The Appliance Recycling Group
Robbins Business Park
Tipton
West Bromwich
West Midlands
DY4 7BS
Tel: 0121 520 8151